100Plus’ RPM services provide high-risk patients with remote monitoring devices such as blood pressure cuffs, digital weight scale, thermometers and blood glucose monitors. The devices require no setup and automatically capture physiological data and send it securely to physicians. This enables them to monitor and engage the patients most in need between office visits, thus preventing more and expensive care later.
Upon consent from a physician practice, Ava performs outreach via SMS (no app required) as a member of the practice to facilitate enrollment in an RPM program for eligible beneficiaries. Messages sent by 100Plus include a link to the practice-branded patient education page, getting the patient excited about their complementary devices, and answering common questions. This page will then take them to the 1-page patient agreement, which they can then sign with 1-click on their phone. This accelerates and maximizes the patient acceptance of your new RPM program, while removing the burden of patient outreach from the practice staff.
Ava's sends SMS alerts regarding device shipment status ensure recipients are home for delivery and open their devices. Ava also educates patients how to set up and use their devices, which reduces the number of calls that practices need to make to help patients get started with their devices.
After enrollment and training, Ava engages patients with SMS alerts that are intelligently triggered when patients fall out of adherence after not taking a reading with their device for a number of days. Patients receiving these reminders take >35% more readings, increasing the richness of the biometric data generated, thereby enabling your staff to better calibrate the patient’s care plan in between visits.