100Plus’ RPM services provide at-risk patients with remote monitoring devices such as blood pressure cuffs, weight scales, pulse oximeters, and blood glucose monitors. The devices require no setup and automatically capture physiological data enabling providers to monitor and analyze patients’ vitals and other health information outside of traditional clinical settings.
Upon enrollment, Esper, our AI-enabled virtual health assistant, performs outreach via SMS (no app required) as a member of the practice to facilitate patient consent. Messages sent by 100Plus include a link to the practice-branded patient education page, informing patients about their complimentary devices and answering common questions. This page will conveniently upload the patient agreement, which they can sign with one click on their phone. This accelerates the patient enrollment process while alleviating the burden of patient outreach from the practice staff.
Esper sends SMS alerts regarding device shipment status to ensure patients are home to receive their devices. Esper also educates patients on setting up and using their devices, which helps minimize the number of calls that practices need to make to get patients started with their RPM program.
After enrollment and training, Esper engages patients with SMS alerts intelligently triggered when patients fall out of adherence. Patients receiving adherence reminders are more engaged and use their remote physiologic monitoring program provided by their doctor for 34% longer than patients without mobile phone and Esper.