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Esper sends adherence reminders to patients when they have not used their device for two days. Esper will send up to four reminders until a reading is taken

  • Reminder #1: 48 hrs. after a patient takes a reading
  • Reminder #2: +48 hrs. after reminder #1
  • Reminder #3: +48 hrs. after reminder #2
  • Reminder #4: +48 hrs. after reminder #3; at this time Esper will escalate to 100Plus Support for a higher touch conversation to drive adherence with the patient
  • All reminders are sent during waking hours